Shipping policy

Shipping policy

How long does delivery take?

7-15 business days. (Note: The delivery time of pre-sale products is subject to the arrival time.)

Where does Zelimun ship to?

United States.

(Note: Shipping restrictions may apply to certain products due to factors such as local/state laws, hazmat materials, large or oddly shaped items, or specific address types that some carriers cannot deliver to.)

l ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used,

depending on the product. Once an item has been shipped, you will receive a shipment notification email.

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email along with the link to track your order.

Or, you can track the status of your order from your "order history" section on your account page on the website. Or you can send us email directly, we will send you the status of the order.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is enroute, but you can cancel an order within 60 minutes and reorder with accurate details.